Free forever for facilities managers

Submit a MAC ticket in 20 seconds. From your phone.

Chair broken in cube 4B? Task light DOA on the fifth floor? Snap a photo, drop a pin, send. The dealer who set up your project sees it instantly — no portal, no login maze, no "please submit a ticket to the service email." Free forever for facilities teams.

Claim your free FM seat See how it works

Corporate facilities manager walking an occupied open-plan office with a tablet

Cost for facilities teams, forever

20 s

From problem spotted to ticket submitted

Thread per ticket — photo, pin, status, done

How a free MAC ticket app should work

Three taps. From the floor. No training.

Sign up in 60 seconds

Free forever. No credit card. One seat per facilities team, unlimited tickets.

Submit from anywhere

Open the PWA on your phone, snap the problem, drop a pin on the floorplan, tap send. That's the whole job.

Your dealer sees it instantly

The dealer who set up your workspace gets the ticket the moment you send it — with the photo, the pin, and the context. You get status updates as it moves from new → quoted → approved → done.

Clean modern workplace with private offices, collaborative pods and plants

What your Monday looks like

800 people. One shared inbox.

A VP emails you at 8:47 AM about her monitor arm. By 9:15 somebody from finance is in your office about a pedestal that won't lock. By 10:30 you've got a Post-it note with "panel-to-panel at station 12" and no idea which vendor sold that workstation three years ago. Your MAC ticket system is your inbox, a spreadsheet, and whichever dealer rep answers their phone fastest.

Building floor plan spread on a desk beside a laptop and coffee cup

One tap. One thread. One record.

Every ticket pinned to the place

Every MAC ticket carries a photo, a floorplan pin, and a timestamped status trail — new, quoted, approved, done. No more "I think it's by the window" or "the email was around Christmas." The service record for every workstation lives in one searchable place.

“[Testimonial TBD — corporate FM, 500+ employee office. Focus: MAC turnaround time, ease of use, "my end-users actually submit tickets now."]”

[Name] [Role], [Company]

Simple, crew-based pricing

Pick a plan that fits your crew. All plans include a 14-day trial, no card required.

Free forever

The facilities seat doesn't cost anything and it never will. If your dealer isn't on Cleat yet, we'll invite them — most of them join inside a week once the first ticket lands.

Claim your free seat

Frequently asked

What's the catch? Why is it free?

No catch. Your dealer pays for their side. We'd rather have every facilities team in the country submitting tickets through Cleat than charge you twelve bucks a month and have you keep using email.

What if my furniture dealer isn't on Cleat?

Submit the ticket anyway — we'll email the dealer on your behalf with a link to join free for 30 days. Ninety percent of them sign up once they see what their installers and PMs already think of the tool.

Can I track warranty coverage on existing furniture?

Not yet — warranty tracking is on the roadmap. Today Cleat keeps a complete record of every item installed and every MAC performed against it, so when a warranty question comes up you have the photo, pin, and timestamp to back the claim.

What about data — is my floorplan safe?

Your floorplans stay private to your facilities team and the dealers you explicitly connect. No marketing, no data sales, no cross-account snooping. Ask for your data back anytime.

Stop emailing your dealer. Start pinning.

Free forever. One minute to sign up. Your next broken chair gets logged in twenty seconds.